This item is eligible for return. Return must be initiated within 72 hours of receipt of item. To review our full return policy, click here.

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Please allow up to three weeks for this item to be delivered. Our carrier team will contact you to schedule a delivery appointment.

Our rugs are infused with a rich history of ancient craftsmanship. To preserve their beauty and prolong their life, follow these suggestions for rug care. Every six months, rotate rugs from end to end or place them in different parts of the house to share the wear. Direct sunlight and heat sources, such as gas heaters and fireplaces, can cause the natural fibers to dry out and fade. Position your rug away from both. Reduce bacteria build-up with sunlight. Every few months, turn your rug over and place it in the sun for an hour. Vacuum the back of your rug before repositioning. Keep rugs dry and out of dark places, such as tucked tightly under lounge suites or furniture. Clean hard floors regularly with microfiber mops and water only (no detergents), or use a steam mop if appropriate. Detergent and soap residues can become sticky and collect other dirt, which is then walked onto your rug. By keeping your hard floors clean, your rug will stay cleaner for longer. Move rugs a few inches every month to soften any fading on carpet or timber floors underneath. When the rugs are eventually moved from the room, the fading on the floor will be graduated and less noticeable.